[Resolved]  HDFC Bank — did not get the cash back.

I purchased jewellery wroth rs 66807 from the tanishq showroom at amritsar using my hdfc debit card on dated 18.04.2018. That time there was an offer of 5% cash back. But i did not get my cash back. Here is the offer;

Under this offer all hdfc debit & credit card holders (“cardholders”) are eligible to get cashback of 5%* on a minimum purchase of inr 35000/- or more in a single transaction.
Offer will be valid only for all purchases made with hdfc debit & credit cards.
Offer is applicable for all successful transactions made between 13th april to 22nd april 2018
Maximum cashback to card to be rs 4000 per customer.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 20, 2018
Updated by Drbhalla07
Plz reply
Complaint comments 

Comments

Dear Bhalla,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Drbhalla07's [Complaint's author] reply, Sep 22, 2018
Thanks steve for responding. This is my email & phone no. Plz do the needful. Thanxdrbhalla07@gmail.com
9417083812
Drbhalla07's [Complaint's author] reply, Sep 22, 2018
drbhalla07@gmail.com

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