HDFC Bank — didn't get refund

Address:Thrissur, Kerala

I had cancelled one of my order from amazon on 12 08 2019. And i got an message from amazon your refund success. But still i didn't get my refund. I have contacted amazon and they gave me refund reference no:007659, but when i try to contact with bank personnel through ivr number i can't connect to any person from bank. So kindly resolve the issue as far as possible.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly email us at [protected]@hdfcbank.com and share us the date and amount of the transaction that you are referring to along with the refund confirmation received from the merchant. Please do mention your account and contact details in your email.

-Zubin
HDFC Bank Customer Assistance
Jul 21, 2019
Updated by ANANDHU AM
Please share your email I'd. (protected) @hdfc.com, Like this it is appearing to me.
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