[Resolved] HDFC Bank — didn't receive the pdf as well as physical fastag

leovivek

from Noida, Uttar Pradesh

Address:

D-59, Sarita Vihar, New Delhi, New Delhi, Delhi, 110076

Hi team,

Neither received the pdf on my email nor the physical fast tag at my home address. Please send me at least pdf to start with and send me the physical copy. My application reference no. Is hfr997260.

Address: d-59, 2nd floor, sarita vihar, new delhi – 110 076
Car no. Dl3cbe9592
Mobile no. [protected]
Email: [protected]@gmail.com

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Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Bejoy
HDFC Bank Customer Assistance