[Resolved]  HDFC Bank — direct payment

Address:Jaipur, Rajasthan, 302012

I have received an sms, "dear customer mandate reference no: hdfcxxcxxxxxxxxxxx issued to hdfcltd with value rs. 40000.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch." i dont know what is it and no bank offcial explained it for me. I paid everthing as per due date. Whenever i call to bank offcials they just say "checking sir, let you know".. While applying the application, all bank offcials were putting thier efforts to complete monthly sales target.. Now nobody pays attention for customer's issues..
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Mar 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance
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