[Resolved] HDFC Bank — dormant account reactivation

[Resolved] HDFC Bank — dormant account reactivation

S Surabhi Dhar from Mumbai, Maharashtra

I requested for a loan on my citi credit card for an amount of (Rs. 164000) and by mistake got it credited into my dormant account [protected]. Is there any way i can transfer that amount to my salary account that is with the same bank. Or how does the dormant account work. If i do a transaction will that re-activate my account automatically. Need that money urgently. Was this information helpful? No (0) Yes (0)
Nov 26, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Oct 21, 2017 Updated by Surabhi Dhar I got a loan requested from citi bank and got the amount (Rs 164000) transferred by mistake into a dormant account [protected]. Need help in getting that amount transferred into my salary account. Or will i be able to do it without visiting branch, or since the amount has already been credited into the account, will the account re-activate again automatically. Please help as i need that amount urgently. Verified Support Oct 23, 2017 HDFC Bank Customer Care's response Dear Customer, The amount has been successfully credited to your Account and it is currently active. Please confirm the issue faced with accessing the account, for us to check and assist you further. -Manoj HDFC Bank Customer assistance Verified Support Oct 26, 2017 HDFC Bank Customer Care's response Dear Customer, In this regard, We would like to inform you that your account is active and you can transfer the funds from your account. We value your support and look forward to the continued opportunity of serving you. we assure you best of our services. Please feel free to contact, Branch Manager Mr. Nitin Dangi of Sec 31, Gurgaon branch on his e-mail at nitin.dangi @hdfcbank.com for any further assistance. In line with our focus and commitment to Customer Service, we trust the issue has been resolved to your satisfaction. If you are not satisfied with the resolution, you may write to our senior management, Mr. Jasmeet Singh Anand at HDFC Bank Ltd., Vatika Atrium, Sector 53 A Block, Golf Course Road, Gurgaon or E-mail at Jasmeetsingh.[protected]@hdfcbank.com Anay HDFC Bank Customer Assistance
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