[Resolved]  HDFC Bank — double payment of toll

Address:12/44, Vasundhara, (Vrindavan Enclave), Ghaziabad.U.P. 201012, Ghaziabad, Uttar Pradesh, 201012

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My vehicle no up14dz5887 customer i'd[protected] wallet i'd [protected] rfid[protected] passed at chhajarsi toll plaza at nh 9 on 2.12.19 at 17.07 pm. Toll of rs 125 was deducted from my above fastag affixed on windscreen. Still the toll attendant asked for rs 125 which i paid as there was no scope of argument because of long line of vehicles after me. The image of cash receipt ticket no 324341 operator name gtech is attached.

Kindly reverse the amount of rs 125 into my fastag account and apprise me what should i do in similar situations.
Sudhanshu rajvanshi
M [protected]
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Jan 13, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to write to fastag.[protected]@insolutionsglobal.com along with the complete details of the issue and scanned copy of the toll receipt for further assistance.

-Nadia
HDFC Bank Customer Assistance
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