[Resolved] HDFC Bank — ecs mandate was not received

Puneet Ratra

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had a auto loan of 7.5 lakhs from hdfc bank. The hdfc bank agent had taken all the necessary documents from me. I was said that my monthly emi of 15639 will be automatically deducted from my citibank account via ecs. But i got a message from citibank saying "ecs mandate not received".

My hdfc bank loan a/c no. Is 54976685

I don't want to pay any extra dues on my loan. Please resolve this problem.

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Apr 9, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you in 4 working days.

-Manoj
HDFC Bank Customer Assistance