[Resolved]  HDFC Bank — ecs return charges

Address:Chennai, Tamil Nadu, 600092

Hdfc bank debited 5000 rs as a ecs return charges by allowing 3rd party vendor to present the ecs for 8consecutive times for the same day (15/09/2018) due to insufficient funds even though i requested for stop payment. There is no notification for the bounce as well as return charge debit from hdfc bank. When i called customer care, i don't get a proper response which leads me to the frustration and upset.

Hdfc execute was not speaking like responsible person. I really don't know how come hdfc bank allowed 8 times ecs hit on my account, is this your account or what? Are you people playing with other's money?

Don't you have a control on ecs?

I spoke to 3rd party vendor, they told it was taken by your bank.

If i don't get my money back, i will sue you in court. Get back to me rapidly.

Regards,
Bala
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Nov 23, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Oct 15, 2018
Updated by murugan-bala
Any updates on the above complaint ?
Verified Support
Oct 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

Kindly note that our Branch Official Mr. Sankar S has emailed you to address your queries and concerns. Please feel free to speak to Mr. Sankar S on [protected] or reply on emailfor any further clarification or assistance.

-Manoj
HDFC Bank Customer Assistance.
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