[Resolved] HDFC Bank — Emi deducted even after paying in cash

Avadhootpatil

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400057
Website:	www.hdfcbank.com

Hi,

This is against my hdfc bank personal loan account no. 29001682. Emi for month of june was not deducted due to insufficient balance so it was paid to hdfc collection executive through receipt no.[protected] on 10th july 2017. After settlement again june emi was deducted by bank along with july emi on 12th of july 2017. I called to hdfc loan recovery person who coordinating to collect the june emi. The revert come from them that the person with whom you coordinating went on the leave for 1 month call after 1 month name was ashwini and number was [protected].

I dont know why this type of discrepancy coming with a world's leading bank.

I request you to please take necessary action on this.

Thanks
Avadhoot

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Jul 17, 2017

Complaint marked as Resolved

got the refund today

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

HDFC Bank Customer Care's response Dear Customer,
We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days.
-Anay
HDFC Bank Assistance

Jul 17, 2017

Updated by Avadhootpatil Still not receive any revert on the issue

Jul 17, 2017

Updated by Avadhootpatil being a premium customer if this is happening then what will happen to a normal customer as per the hdfc bank if i am a premium customer

Verified Support

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,
Our official has made several attempts to contact you, however, these attempts were not successful. You may contact Ms. Indu Joshi on[protected] for further clarification.
-Anay
HDFC Bank Assistance