[Resolved]  HDFC Bank — emi rtn charges

Address:Ground and first floor, No.6 kailash nagar, schozingnallur, medavakkam road, perumbakkam, chennai 600100,TAMILNADU, 600100

On 7th of every month, my emi amount for personal loan will be auto-debited.in the month of febrauary (06/02/2019) i got instant otp's to my registered mobile number due to some fake transactions. So, i got threatened and transferred my whole amount to other bank account on 06/02/2019 so that my money will be safe. During this i got to know that my loan amount of 6635/- has been deducted from my account on 07/02/2019 and reverted back with the same amount due to insufficient balance on 07/02/2019. After checking this immediately i added funds to my bank account on the same day so that my emi amount should not get overdue.
On the very next day that is on 08/02/2019 amount of rs 649/- has been deducted which has been mentioned as overdue loan amount recovered.

And again today dated 26/03/2019 amount of rs 236/- deducted by mentioned as emi rtn charges.

Since i faced fake otp's issue i could'nt find a way to protect my money, and this problem has occurred with my emi payment. A total amount of 885/- deducted from my account. So, please understand the situation and try to resolve my issue and refund the money.
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Apr 26, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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