[Resolved] HDFC Bank — emi rtn charges | |||
On 7th of every month, my emi amount for personal loan will be auto-debited.in the month of febrauary (06/02/2019) i got instant otp's to my registered mobile number due to some fake transactions. So, i got threatened and transferred my whole amount to other bank account on 06/02/2019 so that my money will be safe. During this i got to know that my loan amount of 6635/- has been deducted from my account on 07/02/2019 and reverted back with the same amount due to insufficient balance on 07/02/2019. After checking this immediately i added funds to my bank account on the same day so that my emi amount should not get overdue. On the very next day that is on 08/02/2019 amount of rs 649/- has been deducted which has been mentioned as overdue loan amount recovered. And again today dated 26/03/2019 amount of rs 236/- deducted by mentioned as emi rtn charges. Since i faced fake otp's issue i could'nt find a way to protect my money, and this problem has occurred with my emi payment. A total amount of 885/- deducted from my account. So, please understand the situation and try to resolve my issue and refund the money. Was this information helpful? | |||
Apr 26, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 26, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your complete concern, account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Bejoy HDFC Bank Customer Assistance | |||
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