[Resolved] HDFC Bank — employee behaviour

ravisembawang

Address:

Medak, Andhra Pradesh, 534275

I am doing job at overseas, i went a bank of hdfc to deposit amount. Its very urgent to deposit amount for my studies. Problem with the services that you provide and how your employee behavior with tooo rude. He told to us, if i need to deposit money one of the account. I have to cal new delhi main branch to email them for to deposit.

After this i requested and politely asked him can you cal for me new delhi for inquiry its too urgent for me to deposit money for my visa. He again rudely treated me and not only that, but when i asked him to be polite, he intentionally kept me waiting besides the desk while meeting with other customers.

I honestly don’t know if i have somehow done something wrong or if he was having a bad day but this is not a way to treat customers and i strongly protest it. I hope you will take notice of this misfortune and asked that man.

I hope you will take care of this matter and i won’t have to face the same problem again.

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Jan 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2018

HDFC Bank Customer Care's response Dear Customer,

I'll ensure this is taken up promptly. Please share your Account No./Customer ID, Branch Details & registered contact details on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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ak2018

from Pune, Maharashtra

Respected Sir, .

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I am using your credit card, but many a times customer care representative call me and ask me that you have to buy credit card insurance because it is mandatory, but we know it is not mandatory, why representative misguide me to buy a product that is optional, please help me

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Sunit Sindhu

from Gurgaon, Haryana

I am sunit sindhu my stasfin laon not cleared hy hdfc bank plz check.

my account no is - [protected]
mob no- [protected]
name - sunit sindhu