[Resolved]  HDFC Bank — employee harassing

Address:

Ahmedabad, Gujarat, 380016

Myself hitendra toward holding an hdfc bank credit card. I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave and hemraj and lalji bhai desai mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection of dues, when i demand the authority letter they refused to us and told that i am manager of hdfc credit card division and i asked please produce the documents dues of collection and rbi guidelines, he refused to me and he misbehaved to me and my family members he tried to harass us and created a lots of disturbance. They did not properly behaved with us and they were very aggressive too and forced us to make payments and refused to go from our house, we have the voice recording with us for the same.
He behaved like illiterates and were shouting very loudly out of my residence gate this disturbed my neighbors a lot. (Voice record by us)
They are not all civilized and without any document evidence they come to our resistance and disturbed us.

Moreover inspit of telling that my father doctor advice me not to take any tension and take rest so i requested to him please talk respectfully, gently and talk properly or you write a letter i will reply you rather he was blackmailing me that he is a bp patient and can die and for this the cardholder will be responsible (Voice recording).
So i request please don’t send this type of patient for collections to any card holder and request you to please send a letter for collection and appointment with us or go with rbi guidelines but not to harass me.
Moreover they don’t follow rbi guidelines and instruction and force they harass the card holder for collection
I have already done complain to hdfc credit card customer care compliant on telephone, hdfc on line, police compliant and we have the recording of conversion of mr. Harshal dave and hemraj and lalji desai which is available with me
I again request to hdfc bank please follow the rbi guidelines and law don’t harass to me and my family members and neighbors.
Please revert back to us and so that i can respond you soon
If you want to hear me personally please send me hearing date and time.
Thanking you

Yours faithfully
Hitendra tiwari
[protected]