[Resolved]  HDFC Bank — even after minimum due payment my account is on hold

Address:Mumbai City, Maharashtra, 400709

Hi,

This is nilima kotkar. I had missed paying on my credit card payment for 1 month. Afterwards hdfc people tried reaching me, but since i am out of country i was not reachable.

After i saw mail, and i checked my account it was on hold. After i paid my minimum dues for 2 months, still my account is not being released.

We are following up with bank for more than a week, all my home loans got bounced.

I don't know why hdfc people are behaving so pathetic.
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Aug 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to share your complete concern, Card No. and registered contact details to [protected]@hdfcbank.com with reference ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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