[Resolved] HDFC Bank — Extra Charges on Credit Card Payment For Fuel Purchase

munafshk

from Yadgir, Karnataka

Address:

590010

I have been using Credit Card for Payment on Fuel Purchase in line with the directive of Government to Go Cashless. Since Last two months I have been over charged by IRS 10/- extra for each fuel payment via credit card. Upon inquiring, the Bank informs that a levy of 2.5% or Rs 10/- (which ever is minimum) is charged on each transaction. Now, Government wants consumers to go cashless, and in our effort to support, we are being penalized by the banks.

Kindly register my complain against these extra charges.
Regards.

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Mar 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance