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HDFC Bank — Failed money transfer.

Yesterday[protected] I tried to transfer money to from my savings account to another account. When I transferred the money got debited from my account. Later received the message "Your money transfer of INR XXX on[protected] timed out due to a technical reasons... Just tell me when will I get my money credited back. I'm attaching a screenshot for your reference. Kindly go through it.
Failed money transfer.
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May 07, 2021

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the transaction details along with your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Preethi
HDFC Bank Customer Assistance
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    HDFC Bank
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