[Resolved]  HDFC Bank — fake policy and fake commitments by agent

Address:110030

I have received a call from an agent on 10th jan 2018 to explain about hdfc life classic assurance plus plan, and he convinced me to buy that policy and on 13th jan 2018 i paid fo that and they promised that i will receive the policy document in a week and yearly market status report document in fist week of feb 2018, but i have not received any thing till now and yesterday i visited hdfc life office and discussed everything with them, as pe hdfc life this is not the right amount and figues which agent has comitted me.

I called agent andasked them to talk to hdfc life associate and explain the whole calculation again, but she disconected the call and it happened 3 times. She is not ready to talk to hdfc life associate.

Please find the agent details below:
Name - pobus insuance boke limited,
Address : plot no j-1 cama industral estate, walbhat road, goegaon (E) mumbai maharashta,
Code[protected]
Licence no - 150
Contact details : [protected]

Please either cancel this policy and stop the commission payment against this agent and get my money back.

Thanks,
Dishant
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Apr 10, 2018
Complaint marked as Resolved 
HDFC Life customer support has been notified about the posted complaint.
Mar 09, 2018
Updated by dsoni88
Policy Number is : 19987071
Verified Support
Mar 10, 2018
HDFC Life Customer Care's response
Hi, kindly write your issues to us at [protected]@hdfclife.com from the registered Id to have a look into it. Incase, the email is already written to us, do share the interaction Id for us to track the email.
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