[Resolved] HDFC Bank — false claim / statement against credit card #[protected]

murugesan mottaiyan

Address:

A-204 BREN UNITY APARTMENTS, CHINNAPANAHALLI MAIN ROAD, 560037

Dear Sir/Madam,

Please note I was using the credit card (#[protected]) and I did see lot of false billing happening, hence decided to cancel card.
I spoke to one of your credit card payment collecting team member and said I would like to close and cancel the credit card on 31st Oct.
Also paid outstanding payment of Rupees 150, 000.00 on 24th and 31st Oct-2019 and I had broken the card (pic attached) I have never used the card after that.

Again I got some dues and paid Rupees 52823.00 assuming there may be unbilled.

Still I am getting credit card statement for outstanding and dues.

Can someone help me to get this credit card cancelled and closed.

+1 photos

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Mar 22, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2020

HDFC Bank Customer Care's response Dear Customer,

We note that you seek clarification regarding your credit card. We request you to contact our Phone Banking officers at the below URL for further assistance http://bit.ly/2yIf512

-Nadia
HDFC Bank Customer Assistance