[Resolved]  HDFC Bank — fastag account blacklisted

Address:560066
Website:www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

My fastag was blacklisted in the month of october 2018 due to insufficient balance. I recharged the account on nov. 1st before my long drive to native place. But found that the account was still blacklisted. I immediately called the toll free number requesting them to enable my account. The request was taken and they said that request has been sent to back end team to enable the same and will take 3 days to complete. But this did not happen and i have requested atleast 10 times and still the issue is the same.
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Feb 22, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked and wish to confirm that your FasTag is active and you can use the same.

-Anay
HDFC Bank Customer Assistance
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