HDFC Bank — fastag amount deducted but not yet received

Address:

House No: M-29, Vinay Nagar Sector 2-A, Gwalior, Madhya Pradesh, 474012

Fastag application reference number hfr380599. No email received and amount deducted / paid from my account.
I have applied for fastag, but a message flashed (Attached) that the fastag application pdf is sent to your registered email id. Unable to contact at [protected] as no response on this number, and no contact email for complaint.
Rs. 500/- deducted form my account but no confirmation email or any call received for fastag. Also attached my vehicle rc.