[Resolved]  HDFC Bank — fastag appl. no. : hfr850739, dtd. 02/12/2019, not received yet

Address:Vadodara, Gujarat

I have applied for hdfc fastag on 02/12/2019, through their online website and made payment of 1600 inr (For 2 cars & 1 lmv) through my citibank credit card. The reference number of the application is hfr850739, dtd. 2nd december, 2019.

I have uploaded all requested and necessary documents and have received the application number and message the the fastag will be sent to me within the next 7days.

There is no way to contact hdfc fastag toll free number mentioed on the website as it is permanently busy.

Please update on the status.

Vishnu patel.
Vadodara, gujarat.
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Jan 12, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
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