HDFC Bank — fastag application

Address:DLF Ph V, GUrgaon, 122001

Your Fastag application reference number HFR777672
The Fastag Application PDF is sent to your registered email ID.
Our representative will get in touch with you soon.
You will receive your Fastag in the next 7 working days. Contact [protected] for queries.

** no email received till date
** no application or follow up call received
** Not able to speak on customer care number provided.

Paid Rs 500 ( Rs 300 + Rs 200 ) on 30th November 2019

The branch has zero clues on whom to approach and or what to do.

Not a major loss of money BUT for sure time involved in follow up etc.

This is not fair !!!
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HDFC Bank customer support has been notified about the posted complaint.
Dec 06, 2019
Updated by Vishhal Siingh Jain
I have received notification sms that my application is now processed and I have got my wallet ID and also customer ID but how does that help me ???

if I have no information whether my physical fast tag has been sent out or not - no information about tracking same. I have to have my physical fast tag pasted on the car what I will do with there sms notification??? - can I pay toll using them ?? I don't think so.

This is typical band-aid work and not complete solution and I am keeping my complaint as not resolved HDFC.
Dec 10, 2019
Updated by Vishhal Siingh Jain
3 days have passed and no update is provided regarding the mailing of fast tag sticker.
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