HDFC Bank — fastag application status unknown

Srinivas UM

from Bengaluru, Karnataka

Address:

560068

Applied for fastag thru a link shared by hdfc bank on 8th dec 2019. No acknowledgement by mail that such payment has been received and that they will be processing the same. Only sms that "application hfr959232 was successful. You will receive a pdf on registered email id and fastag in 7 working days. For details call [protected]".

No any way to track the same and number is not reachable.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us your mobile number, date of application, vehicle no. on fastag.[protected]@insolutionsglobal.com for further assistance.

-Manoj

HDFC Bank Customer Assistance

Dec 09, 2019

Updated by Srinivas UM Boss whats the email id i need to send the details to? im unable to view the mail id shared?

Also i have shared the application number. that should suffice if you are genuine rep of the bank? HFR959232

Dec 12, 2019

Updated by Srinivas UM Hello,

HDFC Folks. I'm still waiting for a response from your side.

Regards.