[Resolved]  HDFC Bank — fastag

Dear sir / madam,

I have received my fastag for car but not received welcome emailer as mentioned on bank website. As i have not received wallet id and customer id i am unable to create account and recharge the fastag.

I tried to call[protected] but no conversation starts, only call time counting continues without any voice.

Please help at earliest.
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May 11, 2018
Complaint marked as Resolved 
I received my customer id and wallet id by the afternoon today.
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
May 11, 2018
Updated by Kedar V Kanhere
Thank you. My problem is resolved with the mentioned mail id.
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