[Resolved]  HDFC Bank — fastag

Address:Sarjapur main Road, Bangalore, Karnataka, 560103

I have applied for hdfc fastag. Money deducted and got message as "transaction time out". Bank guys said that the money will be back to account in 7 days. But yesterday night i got message as teh fastag transaction successful with userdid and wallet id. Now where is my fastag? No way to track the status. And i need to go on vacation on 18th of december, without fastag i need to pay fine. Despite applying much earlier i didnt get the fastag yet and no way to track. The customer care number is never ever responsive. I have tried more than 100 times. I would request to issue my fastag to my hand at any near by branch. I will collect my self by going to branch directly.
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Jan 12, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

For any further assistance in this regard, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected].

-Zubin
HDFC Bank Customer Assistance
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