[Resolved]  HDFC Bank — fastag

Address:411036

I am not able to login to my fastag account to recharge it and when i tried to reset password it shows message that no record found for my wallet id/user id of fastag. It shows same message while logging as well. Contacted customer care and they say that they can find my account in good state.

I tried to contact customer care multiple timesto reset the password but they suggest only to wait for few days and try again. I am trying to get hold of this from couple of months and due to this behavior i am fed up and thinking to buy other providers fastag.
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Jan 12, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance
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