[Resolved] HDFC Bank — fastag

seagalram

from Kanchipuram, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600004

Fastag application hfr805880 was successful on 30th november.

I have received customer id and wallet i'd through email. Still waiting for the physical fastag.

I need to travel this weekend and returning by 17th.

I am a managed hdfc customer for about 10 years and don't expect these issues from hdfc. So, please prioritize my request and do the required needful asap.

Let me know for any other information

Thanks,
Ram.

Was this information helpful?

No (0)

Yes (0)

Dec 19, 2019

Complaint marked as Resolved

Received it by today

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. For any further assistance, you may call on or call on[protected].

Note:- Dispatch details of the TAG will be shared with you through SMS.

-Zubin
HDFC Bank Customer Assistance

Dec 12, 2019

Updated by seagalram Hi,

It's Already 13 days since i applied and paid my fees.Another 7 to 10 days is really a high time to dispatch Fasttag.
As per your TAT the TAG has to reach me within 7 days since i applied.

So, please expedite the process and send the TAG ASAp

Dec 13, 2019

Updated by seagalram Can you share the contact details except that toll free number which is not responsible?

Would like to get the exact picture of my request

Dec 14, 2019

Updated by seagalram This irresponsible act and reply from HDFC. Due date is by tomorrow as per government's policy. If you can't provide the service as per promised timeline of 7 days, return the money paid. Will get it done through other service providers

Dec 18, 2019

Updated by seagalram How many more days required?

Related HDFC Bank reviews

View all 32720 HDFC Bank Reviews

Comments

[email protected]

from Mumbai, Maharashtra

I am local person paste with free tag in kherki daula toll plaza Why dedication Rs, 65 in my account dat. 30.11.2019. time.12.10 afternoon plz refund my amount because this is wrong

HR23EC0751
Hukam chand

[email protected]'s reply, Dec 3, 2019

I am already purchase fast but not past in car so why dedication of Rs, 65 in my A/C plz refund urgent

Sailesh Arunachalam

from Delhi, Delhi

I had ordered for Fast tag through HDFC bank. The amount got debited, but the page expired. I have no idea on the status. The call center is unresponsive

madura gosavi

from Karad, Maharashtra

Recently i have applied for HDFC bank credit card, whether i have all the eligible criteria for the card, thus it is got declined.

Too much disappointed with hdfc bank. I like the service of hdfc bank so I have applied for credit card.

I expect I will get positive reply from the bank.

Madura

seagalram

from Kanchipuram, Tamil Nadu

Please expedite the process. Looking forward your immediate action