[Resolved] HDFC Bank — fastag

Mujeeburrahman

from Ernakulam, Kerala

Address:

500008

I got the message that my fastag wallet was created on 30th november and that my fastag card will be dispatched in 4 working days. 11 days have passed and no update whatsoever. Calling the 1800 number is useless.. It always says busy. I'm having second thoughts as to why i chose hdfc. So much for brand loyalty. I did not expect such poor execution from such an esteemed organization.

Ref hfr543891

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Jan 6, 2020

Complaint marked as Resolved

Received the fastah

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced your application is received at our end and you will receive the Tag within 7-10 working days. For any further assistance, you may call on or call on[protected]. Note:- Dispatch details of the TAG will be shared with you through SMS.

-Zubin
HDFC Bank Customer Assistance

Jan 06, 2020

Updated by Mujeeburrahman Receieved the fastag