HDFC Bank — fastag

doctor5

from Delhi, Delhi

Address:

New Delhi, Delhi, 110024

I applied for fastag via hdfc portal by uploading all the required documents on 25 november 2019. Payment of 500/- was done through my hdfc debit card. I got the reference number hfr 543523. But till date i have not received the fastag. There is no way to track the status. The customer care number provided is not working and my personal banker is also not able to help me as she has no information. Please help me what is status of my fastag and send it urgently.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 13, 2019

Updated by doctor5 I wrote to the above email on 5th Dec. But there is no response. The phone number of fastag team is not working.

Dec 30, 2019

Updated by doctor5 Still no response from the HDFC Bank even after 5 weeks. HDFC Bank should at least issue me the refund if they cannot provide the Fastag.