[Resolved]  HDFC Bank — fastag

Address:65 srinivasa nagar, Thanjavur, Tamil Nadu, 612401

Hi, my fastag customer id is[protected]. The account was created on 23rd nov 2019 and the fastag card was supposed to be despatched in 3 working days. But i haven't received the fastag card yet and the deadline is nearing. Who will be responsible for my payments if i am charged double the amount for the gross negligence from your part. The toll free number [protected] never seen a day working. Please devise a system to address our queries. Feeling embarrassed to avail this service without any update.
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Jan 17, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance
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