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HDFC Bank — fastag card is received without welcome details neither in an email nor physical copy

Dear sir,
I applied hdfc fastag card on mar 16th 2018. I received the card quickly but i haven't received welcome details with customer id & wallet id. Without these, im unable to login hdfc fastag portal.

Given customer care number is no use as it never connected - it connects with a busy tone.

Kindly make sure that your customer care number works all the time or at least work during business hours.

Thanks
Kotesh
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    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    58%
    Complaints
    27874
    Pending
    0
    Resolved
    15402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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