[Resolved]  HDFC Bank — fastag complaint

Address:New Delhi, Delhi, 110018

Dated - 11 dec, 2019
Apart of so much of efforts trying to communicate with the concerned department's email id and phone, all efforts are totally in vain and useless. Thus either provide us some alternate assistance address to visit physically in delhi else despite o[censored]nwillingness i'll have to take strict action and care of this matter further in any way possible.
Customer id[protected]

Re: hdfc bank dated - 02 dec, 2019

I have applied for fastag on 21st november and have been provided with wallet id but as per mail clearly stating successful delivery within 7 working days, as of now its more than stated working days. So, kindly provide with the necessary info in this regard asap because all the payments have been done and one cannot apply for another fastag on the same vehicle.
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Jan 13, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Kindly write to us at https://bit.ly/2PeiY6O mentioning the Fastag reference/application number, date of application, vehicle number and registered mobile number to enable us to check. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
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