[Resolved] HDFC Bank — fastag delivery | |||
I had applied for fasttag on dec 4th with the reference number hfr946744. Rc copy is attached and an amount of rs.500 was deducted from my hdfc sb account, yet no updates on the delivery so far. The toll free number is a waste, no one answers. I m totally dissatisfied with the service this bank is providing to the customers. Kindly check on this as soon as possible. Was this information helpful? | |||
Jan 13, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2019 HDFC Bank Customer Care's response Dear Customer, We wish to inform you that after the submission of your application, you will receive your Tag within 7 working days. -Anay HDFC Bank Customer Assistance Verified Support Dec 13, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Once you submit the application online, you will receive the Tag within 7-10 working days. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected]. -Zubin HDFC Bank Customer Assistance | |||
 5 Comments | |||
Comments
On 1st Dec 2019 i registered with hdfc fastag ref no. HFR824286 but I didn't received yet.
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Reply
My application ref no is HFR414461 yet nor received my fastTag and HDFC fastag complaint no[protected] is also bogus they are not attending calls and after 100 trials they are not giving any solution only they says that wait for 48 hours more
No contact or information by HDFC for APPLICATION # HFR803130
For HDFC fasttag complaints
If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms. Punam Umesh Naik at HDFC Bank Ltd., 2nd Floor, Zenith House, Mahalaxmi, Mumbai 400034 or E-mail at grievance.[protected]@hdfcbank.com
Alternatively, you can call our grievance cell at Toll Free:[protected].
Please escalate to grievance.[protected]@hdfcbank.com or login to HDFC bank Grievance link .
Post your concern, they will take couple of days will address your concern.
If you are not satisfied with the resolution, you may write to our Grievance Redressal Officer Ms. Punam Umesh Naik at HDFC Bank Ltd., 2nd Floor, Zenith House, Mahalaxmi, Mumbai 400034 or E-mail at grievance.[protected]@hdfcbank.com
Alternatively, you can call our grievance cell at Toll Free:[protected].
Please escalate to grievance.[protected]@hdfcbank.com or login to HDFC bank Grievance link .
Post your concern, they will take couple of days will address your concern.
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