Hdfc Bank — fastag detail not received from hdfc bank
Rudrapur, Uttarakhand, India
MiMisra Siddharth on Dec 3, 2019
I have applied online for fastag on website of hdfc website (https://v1.hdfcbank.com/htdocs/common/fastag/index.html) and paid rs. 500/- online on dt-30.11.19, my fastag application reference number is hfr791167.
But i have not received any confirmation mail on my registered email id for deduction and payment acceptance for fastag from hdfc. I am regularly trying customer care no. [protected] but number is busy regularly busy from 30.11.19 to 03.12.19.
So i want to know my payment status which was already deducted from my saving bank account. And also want the status of my application of fastag.
[Dec 03, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified SupportHDFC Bank Customer Care's response, Dec 06, 2019
We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag within 7-10 working days For any further assistance you may write to us at fastag.[protected]@insolutionsglobal.com or call on[protected] Note:- Dispatch details of the TAG will be shared with you through SMS.
HDFC Bank Customer Assistance
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