HDFC Bank — fastag device not sent yet

Address:Ag 68, Riverview Colony, Anna Nagar, Chennai, Tamil Nadu, 600040

Hi,

Kindly help as i need to travel by tomorrow.
Fastag been bought aa per the advertisement by hdfc bank that they deliver within 7 days. I bought it in nov 25 but i havnt got the device yet or not even a msg from the bank or none of the email n toll free number working. Request you to take action on this bank immediately. Customer id[protected].
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance
Dec 16, 2019
Updated by Udaya Chandran
I have sent mail already to that email. Nothing happened..no response yet.
Dec 17, 2019
Updated by Udaya Chandran
Hdfc fastag Customer id[protected]. Can u please check and let us know. I have not recieved any reply yet. I need to travel. Uday
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