[Resolved]  HDFC Bank Bank Fastag — fastag applied through hdfc portal - not delivered

Address:Airport Road, Konchady, Dakshina Kannada, Karnataka, 575008
Website:Fastag applied through HDFC portal

I have applied for the fasttag from hdfc bank fastag portal on 14/nov/2019.
I have already paid all the charges on the same date.
I have just received customer id & wallet id on 24/nov./2019, but the physical fastag is not received. The fastag customer service number, no one is responding even after holding for 4mins or more. They should provide a tracking number or sms which clarify the current status of fastag.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32720
    Pending
    0
    Resolved
    18402
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information