[Resolved]  HDFC Bank — fastag fraud

Address:Hyderabad, Andhra Pradesh

My hdfc fastag amount got deducted at least 5 times inspite of my car not passing through toll gate. I complained the same to the customer care many times and sent a mail to fastag. [protected]@insolutionsglobal.com.
No reply yet. Fed up with their response, i removed the tag and purchased a new nhai tag at a pos. I am sharing my bad experience with hdfc bank so that at least others can be cautious with the misuse of their fastag
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Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Preethi
HDFC Bank Customer Assistance
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