HDFC Bank Bank Fastag — hdfc fastag unable to reach anybody on toll free | |||||
Have paid for a fastag at the hdfc fastag site it has taken my cc payment and debited the a/c. But did not generate any receipt or ref number. The toll free no. Does not work neither email id or physical address. Seems a fake site. Called hdfc cc divn they have approved the payment and hdfc has nothing to do with fastag it's only a payment gateway. Was this information helpful? | |||||
 9 Comments | |||||
Comments
Even I had applied for HDFC Fastag on Nov1st after that no further communication from HDFC. The toll free number is good for nothing. No one picks it. More or else this is HDFC FASTAG SCAM. I am classic account holder, if this is how they treat customer. I am going to close the HDFC classic saving account.
Dont go for HDFC Fastag. They have allotted this servcies to Sahaj. Both Sahaj and HDFC Fastga team are worst in servcies. I have closed my account.
Mail never replied and call never Picked. Go for Paytm Fastag
Mail never replied and call never Picked. Go for Paytm Fastag
Worst customer support from HDFC fast tag...
[protected] customer service number 24/7 in busy...
Why the hell they detect money, if they not able to provide the service
Going to transfer my salary account from HDFC..
Once again Worst service..
[protected] customer service number 24/7 in busy...
Why the hell they detect money, if they not able to provide the service
Going to transfer my salary account from HDFC..
Once again Worst service..
hi
I have raised a complaint regarding my fastag "'HBL=[protected]'".
As per the below mail they have mentioned it has been fixed. But i am not able to pass through toll gates.
And your call center is pathetic nobody pick the call. I am really frustrated. Not sure if all of HDFC products will be like this.
I had a great respect for HDFC but now I feel helpless.
So let me know if the fastag issue can be fixed, if not i will throw this sticker and get from another service provider.
I have raised a complaint regarding my fastag "'HBL=[protected]'".
As per the below mail they have mentioned it has been fixed. But i am not able to pass through toll gates.
And your call center is pathetic nobody pick the call. I am really frustrated. Not sure if all of HDFC products will be like this.
I had a great respect for HDFC but now I feel helpless.
So let me know if the fastag issue can be fixed, if not i will throw this sticker and get from another service provider.
Hdfc fastag customer service very poor they don't have email no phone number l am give one stars for fastag friends don't buy hdfc fastag
HDFC Fastag Debit the amount from Fastag stating Adjustment charges.
What adjustments they have made with anybody I do not know?
Customer care is always busy, if available no proper response from them.
Customer Care team do not have much knowledge or not trained properly to answer our queries.
What adjustments they have made with anybody I do not know?
Customer care is always busy, if available no proper response from them.
Customer Care team do not have much knowledge or not trained properly to answer our queries.
Hi I have purchased hdfc fastag card but I didn't receive any mail to activate my account (wallet id) can any one guide me. Also, their is no response from customer care hone and email.
i am trying to cancel the fast tag attached with the car. i have sold the, got new car and new fast tag.
the problem is i m not able to cancel or suspend the old fast tag. the help line is useless. most of the time only ringing. even some one attends, no one can understand the the voice and their guidance. The operator wants me to note down a email ID, he could not spell it correct pronunciation of characters. it's a long mail ID, which is not published in website also.
I requested to SMS the email ID, which they say can't do.
overall worst customer service. not worth to have a HDFC fastag.
the problem is i m not able to cancel or suspend the old fast tag. the help line is useless. most of the time only ringing. even some one attends, no one can understand the the voice and their guidance. The operator wants me to note down a email ID, he could not spell it correct pronunciation of characters. it's a long mail ID, which is not published in website also.
I requested to SMS the email ID, which they say can't do.
overall worst customer service. not worth to have a HDFC fastag.
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Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I request you to share your account/card details, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.
-Bejoy
HDFC Bank Customer Assistance