[Resolved]  HDFC Bank — fastag issues

Address:Hyderabad, Andhra Pradesh, 500072

Applied for fastag with hdfc bank on 15th november, 2019. And received ar eference number hfr378853. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since last 3 - 4 days but no one is answering or the number is continuously busy.
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Dec 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We would like to state that the Turn Around Time for affixing FasTag on your vehicle is as below:

Metro cities – 7 working days
Non Metro cities – 15 working days

Request you to write to fastag.[protected]@1pay.in for further assistance.

-Nadia
HDFC Bank Customer Assistance
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