[Resolved] HDFC Bank — fastag not delivered.

sainyhppcl

from Dharmsala, Himachal Pradesh

Address:

OPP SUKKER ROAD, SIDHPUR DHARAMSHALA, Address3, Kangra, Himachal Pradesh, 176057

I had applied for fastag from hdfc bank on 29th november. My application no is hfr715805. It was informed through message that the fastag will reach within 7 days but till date i have not received my fastag. The toll free number provided on the website of hdfc fastag[protected] is incorrect. I wonder how hdfc bank can provide wrong number on its website which amounts to fraud with its customers. There is no other source from which i can trace the current status of my fastag application.

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Jan 12, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Kindly note that your FasTag Application is currently under process. Your tag will be dispatched to your mailing address within 7 working days. We request your patience in the interim. For any assistance, please contact the FasTag HelpDesk at[protected].

-Nadia
HDFC Bank Customer Assistance