[Resolved]  HDFC Bank — fastag not issued

Address:Sagar S Kashyap, SJR WATERMARK, Boatman Block, Flat no.1101, Haralur road, Ambalipura, Bangalore-560102. Ph :9945875248., Bangalore, Karnataka, 560102

I have applied hdfc fastag through online on 19th december 2019 and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is[protected]. The customer id :[protected] and wallet id : [protected].

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc from many years (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
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Feb 22, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2020
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
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