[Resolved] HDFC Bank — fastag not receive

LOK@123

Address:

DASHMESH COLONY #90, Patiala, Punjab, 140401

I have applied for hdfc bank fastag on 222/01/2020 and remitted rs.500/- by online payment. I have recived an email message stating that your fastag has been issued successfully. My application ref. Number. Hfr01423864 till date i have not received the fastag. I am unable to contact them by email nor toll free no. Since both are faulty. Such a poor service from hdfc bank never expected.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Mar 13, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2020

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Mar 13, 2020

Updated by LOK@123 COMPLIANT IS NOT RESOLVE TILL NOW
MY MONEY NOT REFUND AND FASTAG ALSO NOT RECEIVE TILL TIME
KINDLLY RESOLVE THIS ISSUE ON URGENT BASIS.

Mar 13, 2020

Updated by LOK@123 HOW TO CLOSE MY COMPLAINT WITHOUT ANY SOLUTION