HDFC Bank — fastag not received and hdfc fastag customer care number not working

Mahesh Pinnamreddy

from Bengaluru, Karnataka

Address:

560036

Hi,
I had applied for HDFC FASTAG for my vehicle no. AP26BK3411 and reference no is HFR506745 online on On 24th Nov, I got a mail saying that the fastag has been issued and the customer ID and wallet id was provided. On 28th Nov a message was received saying that the wallet had been created and the fastag would be sent in 3-4 days. Since then there is no dispatch confirmation for the fastag. The customer care number is always busy or not transferring the agents.
Please provide the ETA when will i get FASTAG and how to track the status ...

Very very poor service... no email id to drop an email and not able to reach customer care too.

Regards

Mahesh

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HDFC Bank customer support has been notified about the posted complaint.

Dec 10, 2019

Updated by Mahesh Pinnamreddy Can I have an update please?

Dec 11, 2019

Updated by Mahesh Pinnamreddy Could I get some status on this!

Dec 13, 2019

Updated by Mahesh Pinnamreddy I have raised my complaint on 5th Dec and HDFC did not gave response till now.. can I get some update ?

Dec 17, 2019

Updated by Mahesh Pinnamreddy Hdfc team,
Any update?