[Resolved]  HDFC Bank — fastag not received

I had applied for fastag with hdfc bank on 12th november, 2019. I got a reference number hfr363662. Along with a message that the application pdf has been sent on my email id. Unfortunately i have not received any application pdf. I am trying to call the toll free number provided fastag applications since then but no one is answering or the number is continuously busy.
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Dec 24, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced. Your application is received at our end & you will receive the Tag with is 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call on[protected]

Note:- Dispatch details of the TAG will be share with you through SMS

-Zubin
HDFC Bank Customer Assistance
Verified Support
Nov 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We regret any inconvenience you may have faced your application is received at our end & you will receive the Tag with is 7-10 working days

For any further assistance, you may write to us @ fastag.[protected]@1pay.in

Note:- Dispatch details of the TAG will be share with you through SMS

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,
There were 3 international deductions of 21 USD, 21 USD and 19.95USD from my Indian credit card . Can you please resolve this and process a refund?
Credit card number - [protected]
Name - ZENNIS DAS

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