HDFC Bank — fastag not received

Mohanraj Thangamani

Address:

641015

I have applied fastag from hdfc on 10th nov, 2019 and the reference number is hfr352152. I have not received the fastag yet and no communication about the same.

There is no email id and the customer care no is always busy, when it gets connected no one answers the call.

There must be a communication from the bank or the fastag.

I have not experienced such online services where we don't have any information.
The details should be shared by the bank.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance

Dec 14, 2019

Updated by Mohanraj Thangamani I still did not get my fastag. Does your watch stopped running? I'm my watch it's already 20 days since you said that I'll get the tag in 5 days

Dec 17, 2019

Updated by Mohanraj Thangamani Any update on this?