[Resolved] HDFC Bank — fastag not received

krishsarava

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600116

I have applied for fasttag on 1st dec 2019 and i have received my wallet id [protected] on 6th dec 2019 but i haven't received the fasttag.
Kindly let me know the fasttag status.

When will i get my fasttag, courier details etc.

I have tried reaching the customer care number but always engaged. One of the worst customer care number ever. Whenever i dial customer care number ([protected]) it is engaged / currently busy. I am not sure how hdfc going to support the customers on fasttag when customer care was always engaged.

Hoping for the best solution!

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Jan 10, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 10, 2019

HDFC Bank Customer Care's response Dear Customer,

Please send an email at fastag.[protected]@insolutionsglobal.com with your concern for better assistance.

-Bejoy
HDFC Bank Customer Assistance