[Resolved]  HDFC Bank — fastag not received

I applied for fastag from hdfc website on 28 november 2019. After few days i got an email saying that the fastag is created. Again after couple of days i got an email regarding my wallet id and it was updated with the amount that i paid while applying fastag. However, it is been almost 15 days and i have not received the actual fastag. Tried calling their customer care multiple times but it takes eternity to connect and even they do not have any information on the same. There is not tracking details or any sort of information post that.
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Jan 19, 2020
Complaint marked as Resolved 
Received the tag but took almost 15 days for the same
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

 Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.  

-Anay
HDFC Bank Customer Assistance    
Dec 13, 2019
Updated by Mayurjb
Ok. Will wait for few more days and then update
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