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HDFC Bank — fastag not received hfr903697

I have applied online for fastag from hdfc bank on 05/12/2019 with rs 500.
Received sms hfr903697 was successful & u will recive e mail with pdf and fastag with 7 days. Again today on 11/12/2019 i received same sms. Ur toll free & road side assistance number is not working and their is no way to check status in ur website or anywhere. Till today i havent received any e mail anf from no where i am able to know by when will i receive my fastag.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
HDFC Bank Customer Care's response Dear Customer,

After submission of your application, you will receive your Tag within 7 working days.

-Anay
HDFC Customer service assistance
Dec 18, 2019
Updated by Amitmisra123 15 days gone not received Fastag & 7 days gone from last complaint day. No Mechanism to check status of fastag in ur system. Below is mail received from HDFC bank stating that ur representative will reply me in SEVERAL Days ? What do u mean by Several Days ? Hiow many more days i have to wait. Update me ASAP with POD detail.

Below Auto Generated Mail Received :

HDFC Bank Complaint Status Update [ID: 2532352]
Inbox
x

https://www.consumercomplaints.in <[protected]@;
Dec 11, 2019, 4:10 PM (7 days ago)
to me

Greetings,

Your complaint has been forwarded to HDFC Bank Limited customer service. You should receive a reply from the company representatives within several days.

Please login to your account to view and update the status of your complaint.
To view your complaint on https://www.consumercomplaints.in click here

We sincerely hope your issue will be resolved as soon as possible!

Kind regards,
https://www.consumercomplaints.in Team
We are here to help
Complaint comments 
1 Comment

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Comments

Hi

15 days gone not revived my Fastag, after complaint ur team assured me that i will receive in 7 days, till yet problem not resolved. Their is no mechanism to track status also in ur system Can u please prove POD detail so that i can track exact location of my fastag.
Reply
Amitmisra123's [Complaint's author] reply, Dec 21, 2019
update awaited ?

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