[Resolved] HDFC Bank — hdfc fastag

srinivsp

from Bengaluru, Karnataka

Address:

44,2nd cross Ramaih Layout, Bangalore, Karnataka, 560084

I had purchased 2 fast tags for my two cars namely celerio and ml 350 mercedez benz which was done on 29th november 2019

I have confirmation msg and fast application number hfr749864
And msg says i will receive pdf on my e-mail and fast tag with in 7days

And tried contacting the toll free mentioned[protected] but there is no connection at all

For which i have paid rs 1000/- both tags through online,

I am really wondering what could be the next or lost money

Please resolve this issue

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Jan 5, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance

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Comments

Kalyani may

from Delhi, Delhi

I applied for Fasttag through HDFC portal on 27th Nov. RS 500 was deducted from y credit card, after which there was no authetication / document shared to proceed. The toll free number is always busy. None from HDFC bank called for verification as shown in the portal.

There is no other route to connect to the bank for clairification.

Rajender Leena Kajal

from Mumbai, Maharashtra

HFR647377- Reference Number, as per the HDFC bank team once we complete the payment process we get a mail with fastag application...

ishwar88

from Delhi, Delhi

Dear sir/madam,

I applied for hdfc fastag and i made the payment but after that, it was displayed on the screen that pdf will be sent on my mail id. But i did not received any mail.
Also kindly provide the status of the fastag application with reference number HFR543976.

Nitin Katageri

from Mumbai, Maharashtra

Hi I had purchased Fastag from HDFC and below is my application number HFR383522. Could you please let me know the status. The toll free numbers are eternally busy

Manojkumar Pardeshi

from Ahmedabad, Gujarat

Dear Sir,
I have applied online for Fastag but still I am waiting for it. Application reference is HFR380991.

Please do needful.

Dr. Manoj

[email protected]

from Noida, Uttar Pradesh

FASTAG applied with payment of Rs.500/- on 7th Nov 2019, not received till date. No updation/intimation/tracking process of Fastag. Toll free number [protected] always becomes busy, which is too much irritating. Very poor services of HDFC.

[protected]

harshad_p76

from Mumbai, Maharashtra

[protected] को फास्टैग के लिऐ hdfc फास्टैग से अप्लाई किया, 500/- एकाउंट से डेबिट भी ही गया लेकिन कोई भी आप की और से confermation मेसेज मिला नही है, HFR519367

dinokutty

from Mumbai, Maharashtra

I have applied hdfc fastag through online and made payment of Rs.500. The reference number of the application is HFR649132. I have uploaded the documents and still now there is no update.

There is no way to contact hdfc fastag customer care number. Always busy or not being attended.

When I will get the Fastag. Kindly update ASAP.

Umesh SK

from Bengaluru, Karnataka

I have reveived a message from HDFC bank stating that. Mandate reference no() issued to ICICI Bank with some 3 lakh plus value for requency adho is received ...
What is it.. i haven't issued any payments.

Rtejyan

from Shamli, Uttar Pradesh

Hi did a transaction of 80000 30 mins ago, amount deducted but not updated on the receiver side.

Hdfc bank please help urgently!!!

Ref no[protected]

Need this money for some urgent work.

Thanks,
Rahul Tejyan

shahv26

Res sir i donot recive fastag card sms done u r fastag customers id but i do nt recive card how to drive car with out fastag card i

piyush mongia

from Noida, Uttar Pradesh

Hi
It's been 13 days since I ordered FASTAG and there is no response by customer care .
Their no is either busy or they won't answer 😡
You can call anytime in a day but you won't be attended. My reference no is HFR352113.

Sai Kishore Kandukuri

from Hyderabad, Telangana

No status for the online payment paid for Fastag application reference number HFR383056.

Trying to reach the Toll Free number given in the website but no one is answering and it busy always and finally disconnects.

Help me with the status of my fastag with the above application number

SagarSura

from Bengaluru, Karnataka

Hi, I have created a registration request for buying Fastag and registeerd, uploaded required RC and the paid the money. My account has amount deducted. It said error at the end without any reference number and your customer care number is always busy and not sure what kind of customer care it is. Please process refund of my money.