HDFC Bank — fastag not yet delivered

somasekhar lanka

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Account/customer id: [protected]
Registered contact details/email id: [protected]

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Dec 16, 2019

Updated by somasekhar lanka I have been calling your customer care from past 10 days . But no response. Will you please check details and confirm. Also please provide valid email id. It mentioned protected in your message