[Resolved]  HDFC Bank — fastag portal login

Not able to login to Fastag portal using wallet ID or vehicle reg number. Also tried using forgot password link but it is also not working. Attaching the proof of fitment of Fastag issued by hdfc bank having all details. Kindly resolve my issue at the earliest.

My registered mobile number is [protected].
Wallet no. is [protected]
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Jan 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please refer below steps to FasTag login. First Time Login/ Registration Steps -Go to portal http://bit.ly/2PFAa4d - Select login (Retail / Corporate) and proceed. - Click to first time user and continue. - Fill mandatory details (Customer Id / Wallet ID/ Mobile No/Vehicle No). - Click to the next step. ( Wait max 2-3 min for next page). - Generate OTP to validate yourself - Enter received OTP and reset the password. - Fill some mandatory answers. - Your password will reset. In case you are still facing any issue kindly click on https://bit.ly/2Lzhyn3 and provide step by step snapshot from start to end page with capturing the date and time in order to assist further. Please mention reference number for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance
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